Announcing Segment Partnership
Tying user and product data to your conversations just got a whole lot easier.
Read MoreLeverage NLP to track bugs and feature requests as they come in through emails, reviews and chat.
Add bugs or feature requests to ScopeAI as reported by customers
ScopeAI finds all related conversations from integrated communication channels
ScopeAI auto-updates bugs and feature requests as customers reach out
A single source of truth for all bugs and features requested by users. Support, sales and marketing add what they are hearing from users to one place. No more spreadsheets, forwarding emails or dumping in slack channels.
The context to validate or reject intuitions. Easily access all comments and customer data related to a bug or feature request. Let users dictate which issues and requests to prioritize.
Trending issues revealed. Gain visibility around the most reported bugs and feature requests. Align teams with data to make faster product decisions.
Learn about how customer centric companies use technology to improve their connection with their users.
Tying user and product data to your conversations just got a whole lot easier.
Read MoreConnect your customer conversations to user data to get the full picture of user feedback.
Read More2018 will always be known as the year where the conversation surrounding data collection and compliance changed for good.
Read MoreSuperior customer service is rare. In fact, one survey found that while 80% of companies described themselves as providing “superior” service, customers projected the number at a dismal 8%.
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