We use AI to automatically extract actionable insights from
customer conversations
Refunded Orders - Late Shipping
ScopeAI seamlessly plugs into existing support channels to import customer conversations
ScopeAI automatically applies tags to customer support content to analyze the frequency, similarity and sentiment of incoming support tickets
ScopeAI provides a dashboard to aggregate and display customer and product trends over time
ScopeAI provides a dashboard to aggregate and display customer and product trends over time
Access tickets sorted by topic and nature of requests
Monitor product feedback in real time from incoming tickets
Investigate spikes and patterns in feedback
Gauges customer satisfaction from ticket sentiment
Segment customer insights by customer profile and product lines
We use AI to automatically extract actionable insights from customer conversations