Convert customer
conversations into insights

We use AI to automatically extract actionable insights from
customer conversations

PLEASE REFUND MY ORDER.
I DIDN'T GET IT ON TIME!

CAN I RETURN MY DELIVERY? IT'S DELAYED.

MY ORDER WAS LATE, I'D LIKE TO RETURN IT NOW.

Refunded Orders - Late Shipping

Chart
Flash

How does ScopeAI work?

Int@2x

Integrates with existing channels

ScopeAI seamlessly plugs into existing support channels to import customer conversations

Auto

Automatically tracks insights

ScopeAI automatically applies tags to customer support content to analyze the frequency, similarity and sentiment of incoming support tickets

Reveal

Reveals Trends

ScopeAI provides a dashboard to aggregate and display customer and product trends over time

Right

Our Features

Sup

Supports Multiple Integrations

ScopeAI provides a dashboard to aggregate and display customer and product trends over time

Auto sub

Automatically Tags & Categorizes

Access tickets sorted by topic and nature of requests

Clock

Provides Real-time Feedback

Monitor product feedback in real time from incoming tickets

Pie

Displays Trends

Investigate spikes and patterns in feedback

User

Tracks Customer Sentiment

Gauges customer satisfaction from ticket sentiment

Bar

Connects Insights to Customer Data

Segment customer insights by customer profile and product lines

Heart

Companies using ScopeAI

Convert customer conversations into
actionable insights

We use AI to automatically extract actionable insights from customer conversations