Tying user and product data to your conversations just got a whole lot easier.Read More
Add bugs or feature requests to ScopeAI as reported by customers
NLP pulls conversations
ScopeAI finds all related conversations from integrated communication channels
ScopeAI auto-updates bugs and feature requests as customers reach out
Centralize product feedback
A single source of truth for all bugs and features requested by users. Support, sales and marketing add what they are hearing from users to one place. No more spreadsheets, forwarding emails or dumping in slack channels.
Explore customer conversations
The context to validate or reject intuitions. Easily access all comments and customer data related to a bug or feature request. Let users dictate which issues and requests to prioritize.
Latest Blog Posts
Learn about how customer centric companies use technology to improve their connection with their users.
2018 will always be known as the year where the conversation surrounding data collection and compliance changed for good.Read More
Superior customer service is rare. In fact, one survey found that while 80% of companies described themselves as providing “superior” service, customers projected the number at a dismal 8%.Read More