Aggregate product feedback
ScopeAI integrates user feedback from over 15 channels. Track what users are saying from emails, social media and chats, all in one place.
Report issues in one place
Add bugs and feature requests instantly. Centralize product feedback user-facing teams are hearing so the whole company has access to the voice of the customer.
Capture all conversations using NLP
Leverage NLP to capture different ways users reach out about the same issue. Monitor requests moving forward as ScopeAI’s algorithms add incoming feedback.